Privacy Policy

Who we are

Adapttly operates this website from California, United States, and works with businesses internationally. This policy covers website inquiries and related correspondence. Contact hello@adapttly.com with questions about your information.

Client projects may involve additional information and separate agreements. Those agreements describe project-specific responsibilities, including any processing we carry out on a client’s behalf.

Information we handle

When you contact us, we receive the information you choose to send: your name, email address, optional business name, services of interest, project description and subsequent correspondence. An email may also include attachments and message metadata. Please provide only what we need to understand your inquiry, and avoid passwords, payment details or sensitive personal information.

Website hosting, security and email services may process technical information such as IP addresses, request times, requested pages, browser information and delivery records to operate and protect their services. Information entered into a form is distinct from information actually transmitted: reviewing a brief is not itself a submission.

How we use information

We use inquiry information to understand your request, reply, discuss a possible project and maintain the resulting correspondence. We also use information where needed to protect our services, investigate misuse, comply with legal obligations and address disputes.

Sending an inquiry does not subscribe you to a marketing list. We do not sell personal information or share it for cross-context behavioral advertising. We do not use inquiry details to make automated decisions with legal or similarly significant effects.

Providers and other disclosures

When online submission is enabled, Amazon Web Services processes your inquiry and sends it to our mailbox through Amazon SES. Cloudflare Turnstile processes browser and network information to help prevent automated abuse. The security check runs when you review an inquiry, before you choose to send its contents. Reviewing alone does not send your project details to Adapttly.

Our business mailbox is hosted by Proton. Email and website service providers handle information needed to operate their services. Ordinary email should not be assumed to be end-to-end encrypted simply because the receiving mailbox uses Proton.

We may disclose information to professional advisers when needed for a specific legal or business matter, or when legally required to respond to a valid request. We may also disclose information where reasonably necessary to protect people, our rights or the security of our services. We do not publish the contents of your inquiry as a testimonial or case study without permission.

Cookies and tracking

This website does not use advertising pixels or visitor analytics. We do not permit advertising networks to track your activity across other websites through this site. Links to external websites are governed by those websites’ own policies.

We do not change the website’s behavior in response to a browser Do Not Track signal because we do not perform cross-site advertising tracking. We do not sell or share personal information for cross-context behavioral advertising regardless of whether Global Privacy Control is enabled. If we introduce new tracking, we will update this policy and provide any choices required by applicable law before using it.

Retention and security

We keep information for the purposes described here. The relevant period depends on whether an inquiry remains active, whether it becomes a client relationship, and any legal, accounting or dispute-related need to retain a record. Information that is no longer needed should be deleted or de-identified, subject to applicable retention obligations and backup cycles.

No website, email service or transmission method can guarantee complete security. Please contact us if you believe information sent to us has been exposed or misused.

International inquiries

We operate in the United States. Our providers may process information in other countries, where privacy laws may differ from those where you live. We do not treat contacting us as a waiver of applicable privacy rights.

Where European or UK data protection law applies, the basis for responding to a potential client’s request may be taking steps before a contract; business correspondence and service security may rely on legitimate interests, subject to the required assessment. Legal obligations may require other processing. Where consent is required, it must be obtained separately and can be withdrawn for future processing.

Your choices and privacy requests

You can ask us to review, correct or delete information you have provided by emailing hello@adapttly.com with the subject “Privacy request.” Describe the request and the email address used to contact us. We may need proportionate information to verify your identity; do not send identity documents unless we specifically request them through an appropriate method.

Depending on your location and the laws that apply to our business, you may have rights to access, correct, delete or receive a copy of your information, object to or restrict processing, withdraw consent, or complain to a privacy regulator. Some requests are subject to exceptions, such as a legal requirement to retain a record. We will explain any applicable limitations when responding.

California privacy rights depend on which laws apply to the business and information involved. Where the CCPA applies, applicable rights include knowing, correcting and deleting personal information, and exercising rights without unlawful discrimination. We do not claim that every CCPA provision applies solely because we operate in California.

Children

Our website and services are intended for business audiences, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us so we can investigate and address it.

Changes and contact

We will post changes to this policy here and update the date above. For material changes, we will provide additional notice where required by applicable law. For questions or requests, contact Adapttly at hello@adapttly.com.